Female Executive Communicator To CEO (Client Handling)

Key Responsibilities:

1. Client Communication:

– Act as the primary liaison between the CEO and clients.

– Manage and coordinate all client communications, ensuring timely responses.

– Draft, review, and send professional emails and other communication on behalf of the CEO.

– Schedule and organize client meetings, calls, and conferences.

2. Client Relationship Management:

– Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.

– Address client inquiries, concerns, and issues promptly and effectively.

– Keep accurate records of client interactions, communications, and feedback.

– Follow up with clients to ensure their needs are met and to gauge their satisfaction.

3. Support to CEO:

– Provide administrative support to the CEO in managing client relationships.

– Prepare reports, presentations, and documents for client meetings.

– Assist in the development of client engagement strategies.

– Coordinate with internal teams to gather information and resources needed for client interactions.

4. Documentation and Reporting:

– Maintain and update client records and databases.

– Prepare and present regular reports on client interactions and feedback.

– Document and track the status of client issues and resolutions.

5. Continuous Improvement:

– Identify opportunities to improve client communication processes.

– Stay updated with industry trends and best practices in client handling and communication.

– Provide feedback and suggestions to the CEO and relevant teams to enhance client experience.

Qualifications:

Intermediate

Office Timings: 9am to 5pm

Job Type: Full-time & Part Time

Location Karachi